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Information & Services

Whether you’re looking for directions, accessibility assistance, or help finding your gate, our team is ready for you. From the moment you arrive at HVN to the moment you take off, we’re here to make things smooth, simple, and stress free.

TSA Security

Your time is valuable. Flying from HVN helps you avoid the stress of larger airports, but please arrive with enough time to check in and go through TSA screening. You’ll go through a luggage and body scan, and be asked to remove your coat, belt, and shoes. Random back checks can also occur as allowed by law.

TSA Pre✓® now available at HVN.

Prohibited Items

TSA Reminder: Fireworks Don’t Fly on Airplanes

In general do not bring the following items:

  • Flammable items
  • Explosive items
  • Sharp objects (knives and tools)
  • Firearms or replicas
  • Sporting sticks and bats
  • Hazardous chemicals
  • Chicago-style pizza

For a detailed list of what not to bring, visit TSA Prohibited Items.For more information about airport security measures visit TSA for Travelers.

Lost & Found

Avelo Airlines

Please see the links below for items left on the aircraft or lost baggage.

Avelo Lost and Found

Avelo Baggage Claim

Breeze Airways

Breeze Lost and Found

Terminal and Airport Areas

Items found in the public areas, which may include the security checkpoint, may click on the link below. Please note that the airport is not responsible for luggage lost by the airline or for personal items left on board the aircraft.

Airport Lost and Found

Traveling with Pets

Tweed New Haven Airport welcomes its many guests, including pets and service animals. To ensure a smooth travel experience, passengers traveling with pets and service animals are encouraged to review the information below.

General Guidelines

  • Only service animals are allowed in the terminal without a kennel.
  • All other pets are required to remain in their kennel when in the terminal.
  • Passengers should contact their airlines for specific policies and fares for transporting pets in cargo or for traveling with a pet or service animal.
  • Passengers should contact TSA for information on security screening for a pet or service animal. Learn more.
  • NEW: The U.S. Department of Transportation has issued a new rule on traveling by air with service animals. Learn more.

Service Animals

  • Service animals are allowed throughout the entire airport.

Pets

  • Pets are allowed throughout the entire Airport, however, they must remain in their kennel at all times.
  • For the health and safety of the pet, it is advisable to discuss travel plans with a veterinarian.

Pet Relief Area

  • Outdoor relief area is located outside the Departures Terminal Front Entrance.
  • Passengers are encouraged to allow their furry friends and service animals to use the relief area prior to their scheduled flight.
  • Disposable bags and a trash can are available.

Check out The New HVN to learn more about our new terminal.