There are accessible parking spaces located in all automobile parking lots.
The airport provides a shuttle bus, complete with wheelchair lift, from the Park & Walk lot as well as from the Economy lot. If needed, the bus driver is able to assist passengers with their luggage.
At this time, the airport does not use Skycaps. However, if assistance is needed, please inform a ticket counter crew member.
All restrooms at HVN are accessible.
All videos that may be displayed on airport screens are closed captioned.
Certain gates at HVN facilitate passenger boarding by use of a jet bridge. Gates that do not utilize a jet bridge are boarded by ground level boarding ramps.
There is a Baggage Crewmember located next to the carousel to assist with baggage inquiries. This Crewmember will also assist in removing baggage from the carousel if needed.
Avelo’s Customer Service Crewmember can assist with questions for travelers with disabilities. Avelo’s Customer Service Crewmembers are trained to be able to provide thorough information to all passengers.
Please visit Avelo’s website for more information.
Please visit the links below for more ADA information, including local resources.